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Vice President, International Operations

MEDICAL BENEVOLENCE FOUNDATION

Houston, Texas

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Medical Benevolence Foundation (MBF) is an international medical mission dedicated to transforming the lives of the poor and proclaiming the Gospel, working in partnership with local leaders of the Church to build sustainable, quality medical care in developing countries.

 

Serving on the Leadership Team, the new Vice President of International Operations—Hospital Practice Lead is a mission hospital champion and practice leader who will lead, strengthen, and grow MBF’s international partnership programs with a goal of equipping the indigenous church to develop financially sustainable medical ministry, form healthy and productive in-country networks, proclaim the Gospel, and achieve and maintain international quality standards.

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ABOUT THE ORGANIZATION

MBF is boldly pursuing a transformative new strategy focused on 21st Century Medical Missions. As a key member of the expanded Senior Leadership Team, the new Vice President of International Operations – Hospital Practice Leader, will be the managing leader for the development, and growth of MBF’s international partnership programs. The unique MBF model aims to significantly impact healthcare by providing capital, strategic guidance, and management expertise, thereby fostering growth and innovation. The ultimate goal is to equip the indigenous church to develop healthy and productive in-country networks that also proclaim the Gospel and achieve international quality standards.


Essentially a 60-year old startup, MBF was founded in 1963 to provide a professional evaluation of medical missions, build long- term relationships with mission partners, and realize new medical mission opportunities. MBF has continued to focus on core values including excellence in medical care and sustainability while working in 34 of the least-resourced, most medically impoverished countries in the world.

 

Today, MBF partners with hospitals, nursing schools and clinics owned by the indigenous Church in developing countries. All legacy mission medical providers face a sea change in the next decade, away from predominantly communicable diseases (i.e., AIDS and malaria) and primary care needs toward non-communicable diseases and acute and complex medical care (diabetes, cancer, heart disease, orthopedics, etc.). MBF is building new and unique ministry models to equip the medical ministries of the Church to care for the poor, share the Gospel, and become sustainable providers of quality medical care that meets international standards.

 

The organization is led by its CEO, Andy Mayo, and the leadership team. There are currently fifteen full-time employees, five of whom work out of their headquarters in Houston, Texas. Its 15-member Board of Directors represents a cross-section of international business and medical professional and pastors, and operates with a Carver governance model.

 

The current budget for FY2025 is just over $7 million. However, as the result of a recent significant financial investment, MBF is expanding its professional leadership in order to become a leader in its field. The organization is in excellent financial condition, with extensive investments and endowments.


HOW THEY ACCOMPLISH THEIR MISSION

MBF works exclusively through medical ministries owned by the indigenous Church in lesser-resourced countries. MBF is currently actively engaged with hospital, nursing school and clinics in Haiti, DR Congo, Malawi and Kenya in addition to ongoing relationships in other countries including Cameroon, Egypt, Pakistan and others. Local ownership and control are mandatory. From the start, every project and effort must have clear local ownership and leadership. The structure and concept of everything MBF does is designed to enable the international partner to achieve their advancement, not for MBF to do it. And every project must be adapted to achieve its objectives within the existing culture and systems, not in place of or in spite of them.

 

Through developing a long-range plan with local church and medical leaders of the ministries, MBF engages as a partner in planning, locating funding and achieving the execution of initiatives that improve the quality of care, enhance sustainability, expand medical services, and train local medical workers. Projects must have a written plan for sustainability built in from the start. MBF has learned that sustainability is not something that will self-generate or spontaneously occur over time. Professional, evidence-based medical practices are required in all medical projects.

 

Most importantly, MBF works with the international partners to continue to provide charity care for the most vulnerable and to embed spiritual ministry into patient care. Embedding the Gospel is non-negotiable in their work.

 

Currently, MBF is launching an entirely new approach to medical missions intended to significantly impact the quality of medical care, its long-term sustainability, and the effectiveness spiritual ministry in their international partners by developing in-country networks of hospitals, clinics and healthcare workers. While second nature to those in the West, this is not something that exists in most of the developing world.

MBF UNIQUE STRATEGIC PRIORITIES

Partner Hospitals, Clinics & Schools

Quality of clinical care and business acumen equals sustainable medical ministries. The higher the quality of care offered, the more likely medical ministries can attract more patients, including patients with the means to pay for the cost of their care. Along with sound business and financial practices, this creates the opportunity for ministries to become sustainable providers of international standards of medical care. Helping these hospitals and clinics improve their clinical quality, financial practices, and business acumen is part of MBF’s approach to improving the sustainability of medical ministries.

 

MBF Center for Global Nursing Development

The Center for Global Nursing Development focuses on building nursing capacity in developing countries. Nurses comprise up to 80% of frontline health workers in developing countries. Growing nursing capacity qualitatively and quantitatively is the aim of the Center for Global Nursing Development (CGND). A central resource for nurses globally, the Center works with volunteers and partners to give nurses in lesser-resourced countries the knowledge and resources they need to develop professionally.


Spiritual Ministry

Sharing the Gospel of Christ with patients and families isn’t just the responsibility of the hospital chaplain at MBF partner facilities. Spiritual ministry as an integrated part of medical ministry is so important to MBF that they have a full-time staff member devoted to helping partners develop their spiritual ministries. Working alongside the partners, MBF helps assure that resources are available, so the ministry makes a meaningful impact on lives.

 

Impact Medical Networks—Malawi Pilot

Working with local leaders, MBF is helping create an innovative countrywide Christian medical network in Malawi to strengthen the medical ministries there. This novel network integrates and modernizes medical mission hospitals, clinics and schools. Updated buildings, new equipment, local staff trained locally in surgery, specialty medicine and critical care—all of this is happening as part of the Malawi Medical Network.

 

In future stages, MBF will help the Network members establish needed subspeciality medicine program and integrate economies of scale in areas such as IT, HR, training, procurement, etc. The Presbyterian-owned network currently includes:

 

  • 5 Hospitals

  • 3 Nursing Schools

  • 24 Clinics

  • Surgical Residency

  • Nursing Leadership Program

  • Critical Care Program

  • Spiritual Ministry Program

 

This is a major new initiative for MBF, and the goal of the Malawi pilot is to create a proven operational model that can be scaled and adapted across the sub-Saharan African region.

OPPORTUNITIES & CHALLENGES

The staff team is Africa and the U.S. describes itself as healthy and excited about the future. United by their daily prayer time—in which every MBF team member participates across the globe—MBF has a deep focus on God and ministry and enjoys strong interpersonal relationships, cooperation, support, and effective communication. The senior management team is well-balanced, highly competent and functional, and employs a decentralized operating style. There is a respect for personal boundaries, where time is valued and protected, even across time zones, and a deep commitment to the mission throughout the organization.

 

To their donors, MBF is known for their holistic approach to medical mission. Unlike many other organizations, there is no focus on a single disease or on sending supplies or building a building. Instead, donors comment that it is the long-term view and the accountability that MBF brings that sets MBF apart. MBF can demonstrate real progress over the years in standards of medical care and sustainability.

 

To the mission partners they serve, MBF is known as a true partner that is committed to them long-term … one who listens to the local hospital or church’s objectives and assesses needs together, plans together, and creates something lasting together.

 

MBF has recently received a major investment and is embarking transformation that will establish its leadership position. The Vice President of International Operations—Hospital Practice Lead will be a key leader in developing the entirely new approach to revolutionizing medical missions in Africa as well as establishing MBF’s new strategy for the next 60 years.

 

This is a newly-created position that will focus on developing good business models and practices across their partners and, specifically, in countrywide healthcare networks. This will result in better organization, strategic planning, documentation, governance, structure, budgeting, reporting, and measurement of results, and will drive toward a greatly expanded consulting model for MBF in the future. It will help increase the quality of patient care, helping facilitate better protocols, treatments and science-based medicine, and the sharing of best practices. And most importantly drive the sharing of the Gospel by the local indigenous church.

 

The ideal candidate for this role will have experience as a hospital administrator, hospital consultant, or VP of Operations for an international medical ministry. They will have a heart for Africa and for medical missions, demonstrate proven project management skills, and have a style that is consultative and relational. He or she will be experience in problem solving and show tenacity, discernment and empowerment. They will possess an in-depth understanding of hospital systems and demonstrate both the ability to organize and influence others and the tenacity to see things through and get things done through others. They are a leader, administrator, detail–oriented, analytical, and operationally-focused. Terms like expert, task-oriented, culturally-aware, mature, self-motivated, good communicator (internally and externally) and mentor will apply to this person. Serving as a true partner to the Chief Medical Officer, this role can and will be instrumental in improving medical care, hospital practices, and ultimately, the lives of tens of thousands of Africans.

POSITION PROFILE

Title: Vice President of International Operations—Hospital Practice Lead

 

Reports to: President & CEO

Serves on: Leadership Team

Direct Reports: To be determined, potentially Country Managers and other operational staff

Location: TBD. Ideally, Houston, TX base preferred. Open to Houston-based or remote with extended periods in Africa.


POSITION OVERVIEW

The Medical Benevolence Foundation (MBF) proclaims and demonstrates the gospel of Jesus Christ by encouraging and supporting the healing ministries of our worldwide partners. Being a ministry all work collegially and collaboratively.

 

MBF International's Vice President of International Operations—Hospital Practice Lead is a hospital administration champion and hospital practice leader who will lead, strengthen, and grow MBF’s international partnership programs with a goal of equipping the indigenous church to develop financially sustainable medical ministry, form healthy and productive in-country networks, proclaim the Gospel, and achieve and maintain international quality standards.

 

KEY AREAS OF FOCUS

Lead program strategy. Establish, develop and lead MBF's hospital program strategy in existing countries as well as lead expansion into new countries.

 

Create a consultative practice. Coach, mentor, develop, empower and direct MBF’s team in executing program strategy and adapting programs to provide services to MBF’s international partners in a consultative approach.

 

Be the impact champion. Drive impact and provide evidence of change. Promote and incorporate best practices in MBF’s programs and stay abreast of hospital programs worldwide.

 

Spark innovation. Lead hospital and network program innovations, while ensuring that our programs are cost-effective, scalable, and replicable.

 

SPECIFIC AREAS OF RESPONSIBILITY

Program Leadership & Development

  1. Develop, refine and document key new MBF hospital initiatives.

  2. Envision, model, and initiate new country and program expansion.

  3. Build existing and new teams to accomplish new program initiatives.

  4. Ensure good understanding and buy-in from church owner leadership and hospital leadership in all health facility partners.

  5. Adhere to and adjust new initiative action plans and budget as necessary, as well as manage implementation.

  6. Analyze all new initiative data for any program re-design and adaptation.

 

Strategic Leadership and Results Management

  1. Ensure there is a documented annual program strategy, theory of change, and quarterly action plans with clear, measurable targets, and that these are aligned with MBF’s international strategies and goals.

  2. Facilitate and be accountable for execution and monitoring of strategy to a standard of excellence, reporting regularly on progress.

  3. Oversee the M&E team in the collection and reporting of all KPIs, results, and stories at country and program levels.

 

Representation & Partnership Management

  1. Engage and build strategic technical alliances with church leaders, appropriate government bodies, major donor agencies, academic institutions, other NGOs, church networks, and media.

  2. Manage broad, cross-cutting health systems partnerships with churches, network leadership, and other strategic partnerships, including new partner development.

  3. Visit program partners regularly to encourage, build relationships, and maintain vision.

  4. Ensure that the MBF brand becomes a mark of health care quality, representing the best of evidence-based practice.

 

Programs & Operations Management

  1. Promote MBF’s vision, mission and values and ensure they are the foundation of programmatic strategies and work.

  2. Approve all program schedules and coordinate across programs.

  3. Approve country budgets and monitor financial health, ensuring proper accounting, financial procedures, and local tax obligations are fulfilled in countries of operation.

  4. Ensure compliance with local laws and standards.

  5. Ensure compliance for the safeguarding of MBF assets in field countries.

  6. Support initiatives for field country member care and well-being.


 

Spiritual Leadership

  1. Invest in the spiritual growth of field country teams.

  2. Encourage field country staff to demonstrate Christian values and behaviors in their work, with focus on integrity, good stewardship, and humility.

  3. Model a high standard of personal Christian leadership and integrity through lifestyle and work relationships, and provide spiritual guidance to staff in alignment with MBF’s vision, mission, and values.

  4. Participate in and lead prayer and devotional meetings.

 

QUALIFICATIONS

  • Commitment to and passion for MBF’s vision and mission.

  • Alignment with MBF’s Christian identity and mission philosophy and ability to relate to and work with all Christian denominations.

  • Agreement with MBF’s Statement of Faith.

  • Master’s degree or higher in Business Administration, Health Administration, Health Science or other relevant fields.

  • Minimum of five (5) years of relevant hospital program management experience. Preferably experience in the developing world.

  • Minimum of three (3) years of senior program management experience. Demonstration of leading a team to accomplish quantifiable results.


  • Direct experience in building the capacity of partners, preferably faith-based hospitals or health centers.

  • Previous experience in entrepreneurial, business start up situation preferred. 

  • Strong verbal and written communication skills in English.

  • Willingness and ability to travel extensively both internationally and domestically.

  • Strong analytical and problem-solving skills with a proven ability to improve business processes and practices to reduce costs and increase efficiency.

  • Ability to identify and implement best practices and continual performance measurement.

  • Excellent interpersonal, negotiation, and organizational skills.

  • Strong attention to detail, supervisory and leadership skills.

  • Proficient with the financial tools required to make estimates, business forecasts, and strategic decisions.

 

COMPENSATION & BENEFITS

  • Salary: $130,000 annually.

  • Benefits: Comprehensive benefits package including medical, dental and 401(k).

  • Vacation: Three (3) weeks.

  • Relocation: Yes, negotiable.

  • Travel: Somewhat extensive international travel, depending on location.

 

*MBF is both an equal opportunity employer and a faith-based religious organization. In this regard, MBF conducts hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual.

 

**Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e 1(a), MBF has the right to and does hire only candidates who agree with its Statement of Faith.

To learn more about the work of Medical Benevolence Foundation, please visit their website at www.mbf.org. A vision paper regarding the MBF Medical Network concept is available upon request.


If, after prayerfully reviewing this information, you sense this role and organization could be a good fit for you, please click on the APPLY NOW button below. If you know someone who may have an interest, please use the social media share and email buttons at the top.

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