Favor International is a dedicated and passionate nonprofit organization that transforms lives. Their vision is transformed hearts, transforms nations, and their mission is to strive to create lasting change through the power of the Gospel, mobilized prayer and discipleship, leadership development, local community-based problem solving, and public and private partnerships, their indigenous leaders help to transform unreached and underserved communities and nations of Africa. As they continue to grow and expand their reach, they are seeking a mature and experienced Operations Director to join the US team, Brandon Florida.
Favor International is a $9.8m nonprofit organization with 11 employees in the United States and 880 trained indigenous missionaries who perform the work in Uganda, South Sudan and other parts of Africa. The Tampa-based mission agency is engaged in evangelism, discipleship, education, church planting, community development, and humanitarian relief. Through their work, they show God’s love and follow the Great Commission and train indigenous leaders to create sustainable change.
OPPORTUNITY
To further the vision of impacting communities for Christ in Uganda, South Sudan, and Chad, Favor International is seeking a seasoned and responsible Operations Director who will play a pivotal role in the smooth functioning of the organization here in the USA. The ideal candidate will bring a wealth of experience, strong organizational skills, and a deep commitment to the mission and faith in Jesus Christ. This is a unique opportunity for an individual with a mature approach to contribute to the success of a nonprofit making a real difference in the community. The Operations Director will report directly to the US Executive Director. This position is not remote and requires the successful candidate to be in the office in Brandon, Florida during regular business hours.
THEIR STORY
Favor was birthed by prayer in 2002 by Ugandans and founder Carole Ward–a 3rd
generation missionary, amid civil war led by Joseph Kony and the LRA. Favor
was founded to see God’s transformation of leaders and the region. Through God’s
miraculous proliferation of the Gospel, discipleship, and mobilized public prayer
movements, the previously unconquerable child soldier armies of the LRA, self-
evacuated leading to an uneasy peace by 2006. The LRA’s highest general, who
converted to Christianity and attended Favor’s Bible school, credited one of Favor’s
specific prayer gatherings for ending the war.
WHAT THEY DO
As a Christian organization, Favor International exists to provide spiritual and Biblical guidance, humanitarian relief, and educational and economic development. Favor International works among the UUPG and build churches and focuses on training, discipling and empowering new believers and communities while specifically developing Indigenous leaders to become pastors and missionaries. Dedicated towards working with children, families, and communities primarily in Uganda and South Sudan, through the power of the Gospel, mobilized prayer and discipleship, leadership development, local community-based problem solving, and public/private cooperation; these new in Christ indigenous leaders help to transform unreached and underserved communities and the nations of Africa.
POSITION DESCRIPTION
Job Title: Operations Director—Florida
Reports to: US Executive Director
Responsibilities of the Operations Director include, but are not limited to:
Operational Oversight
Manage day-to-day operations tasks, including filing, correspondence, and record-keeping.
Ensure the efficient operation of office systems and equipment.
Develop a knowledge of how every regular process in Favor works and ensure that what is working well is documented and filed in a growing administrative manual.
Liaison with teams traveling to Africa, in their flight needs, insurance, and carrying ministry luggage.
Keep team requisition lists and recommending and executing purchases.
Help with travel arrangements and purchases for the Favor team, including packing.
Research information on inquiries requested by other team members.
Update ministry account information and payment methods with outside vendors.
Assist the International Director with multi-faceted personal and ministry needs
Supervision of Staff
Provide strong leadership and supervision to support staff, fostering a positive and collaborative work environment.
Conduct regular check-ins and performance reviews to ensure team members thrive in their roles.
Mentor and guide staff members, promoting professional development opportunities.
Resolve conflicts promptly and constructively, maintaining a positive and inclusive workplace culture.
Encourage teamwork, effective communication, and a shared commitment to the organization's mission.
Human Resources Support
Oversee the organization's HR functions, including policy development, employee relations, and compliance.
Assist in the recruitment process by coordinating interviews, conducting orientations, and onboarding new employees or volunteers.
Maintain personnel records, ensuring accuracy and compliance with relevant laws and regulations.
Develop and implement professional development programs for staff.
Financial Management
Work closely with the finance team to track expenses, process invoices, and assist with budget management.
Utilize QuickBooks for accurate and efficient financial record-keeping.
Prepare detailed financial reports and forecasts, providing insights to inform strategic decision-making.
Collaborate with the finance team in grant proposal development, ensuring financial compliance.
Monitor and analyze financial trends, identifying areas for cost savings and efficiency improvements.
Facilitate annual audits and work with external auditors to ensure compliance with regulatory standards.
Implement and maintain strong internal controls to safeguard the organization's financial assets.
Event Coordination
Support the planning and execution of organizational events, meetings, and conferences.
Coordinate logistics, including venue booking, catering, and attendee management.
Communication and Outreach
Collaborate with the communications team to ensure consistent messaging across all platforms.
Manage general inquiries and serve as a point of contact for the organization.
CRM Management
Oversee the organization's Customer Relationship Management (CRM) system.
Lead the implementation, customization, and optimization of the CRM to meet organizational needs.
Ensure accurate and comprehensive data entry, maintaining the integrity of donor and supporter information.
Provide training to staff members on CRM best practices and promote its effective use across departments.
Collaborate with the IT team to troubleshoot any CRM-related issues and stay updated on CRM software advancements.
Qualifications
Proven experience of at least 10 years as an Office Manager, in an operations or logistics role or in a similar administrative role. Non-Profit Experience preferred.
Maturity and a professional demeanor with the ability to handle sensitive information with discretion.
Strong organizational and multitasking skills, with meticulous attention to detail.
Excellent communication and interpersonal abilities.
Proficient in Microsoft Office Suite, Google Suite, QuickBooks.
Experience in supervising and leading a team, promoting a positive and inclusive work culture.
Familiarity with HR functions, including policy development, employee relations, and compliance.
Familiarity with CRM systems and their application in nonprofit settings. Raisers Edge NXT experience preferred.
Solid understanding of financial management principles, budgeting, and reporting.
Knowledge of the Bible, prayer and leading devotions
Commitment to the values and mission of Favor International
Compensation
Compensation will be fairly based on experience. Compensation may increase as the organization grows.
OPPORTUNITIES AND CHALLENGES
Opportunities
This mission will prove an exciting environment because of its mission and the unquestioned reliance on the Holy Spirit that permeates the leadership culture.
Labor with others who love missions. The new Operations Director will work with a growing a passionate team.
Leverage operational and administrative skillset to make a meaningful and long-lasting impact in the lives of thousands in Africa and the United States.
Lead through servant leadership in supporting staff both in the United States and Internationally.
Challenges
The team in the US is small, agile, and quickly growing, therefore the organization is a fast-paced environment with personnel often supporting each other to achieve operational success.
The new Operations Director will have to oversee multiple functions of the non-profit including but not limited to: day to day operations, process development and optimization, supervision of office staff, HR functions, financial management, event coordination, and CRM Management.
Currently the staff team does not offer benefits such as health insurance, but leadership is addressing this as the organization meets growth milestones.
NEXT STEPS
If, after reviewing this information with prayerful consideration you believe this role fits you specifically, please click on the APPLY NOW button below. If you know someone who may have an interest, please use the social media share and email buttons at the top. If you know someone you would like to recommend, please contact:
Yale Kim
Search Consultant
email :: yale@missionleadership.org